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FAQ

1. What is Daesee?

Daesee is your go-to online shop for adorable, quirky, and stylish finds — from jewelry and home décor to art prints and accessories. Every piece is carefully curated to brighten your day and add a little magic to the everyday.

2. Who curates the products?

Our founder, Princess, along with a small creative team, personally hand-picks and designs items. We also collaborate with select artists and small businesses who share our vision for thoughtful, high-quality, and joyful products.

3. Where are you based?

We’re based in Ottawa, Canada, but Daesee is an online store — so we can share our finds with customers worldwide.

4. Do you ship internationally?

Yes! We ship across Canada, the U.S., and select international destinations. Shipping rates and times vary depending on your location and will be calculated at checkout.

5. How long does shipping take?

Canada & U.S.: Usually 5–12 business days
International: Typically 10–21 business days. Note: Handmade or custom items may take a little longer, but trust us — they’re worth the wait!

6. What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

7. Can I return or exchange my order

We want you to love what you buy from Daesee. If something isn’t right, most items can be returned or exchanged within 14 days of delivery. Please note that custom and digital items are final sale.

8. Do you offer gift wrapping?

Yes! You can add gift wrapping at checkout. We’ll make sure your package arrives extra cute and ready to surprise someone special.

9. Are your products sustainable?

We’re mindful of sourcing and packaging. Many of our items are made in small batches by independent artists and makers. We also use eco-friendly packing materials whenever possible.

10. Can I collaborate with Daesee?

Absolutely! We love working with artists, creators, and small businesses. If you’d like to collaborate, feature your products, or discuss wholesale opportunities, reach out at hello@daesee.com.

11. How do I stay updated on new arrivals?

Follow us on Instagram @daesee and sign up for our newsletter for first dibs on new drops, special promos, and behind-the-scenes fun.